Legal Notice

Company

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Sign up for the do-not-call list at
. To stop receiving unsolicited phone calls, you can sign up for the Bloctel list via the following link:
https://www.bloctel.gouv.fr/

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Referral to the Consumer Ombudsman

In the event of a dispute between the business and the consumer, they will endeavor to reach an amicable resolution.

If an amicable agreement cannot be reached, the consumer may, free of charge, refer the matter to the consumer mediator with jurisdiction over the business—namely, the Association of European Mediators (AME CONSO)—within one year of submitting a written complaint to the business.

A case must be filed with the Consumer Ombudsman:

• either by filling out the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com;
• or by mail addressed to AME CONSO, 197 Boulevard Saint-Germain – 75007 PARIS.

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Right of Withdrawal

In accordance with Article L.221-28 of the Consumer Code, the 14-day right of withdrawal does not apply to accommodation, transportation, food service, or recreational services that must be provided on a specific date or at specific intervals.

Consequently, any reservation made on our website is final and non-refundable.

However, if you purchase a service without a specific date (e.g., gift certificate, flexible package), you may exercise your right of withdrawal within 14 days, unless the service has been used before the end of that period.

Online Dispute Resolution Platform
‍https://ec.europa.eu/consumers/odr/main/?event=main.home2.show